Shipping Policy
Order Processing
All orders are processed and dispatched within 1–2 business days of purchase. You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
Once dispatched, delivery typically takes 7–12 business days, depending on your location and local customs processing. Please note that delivery times are estimates and not guaranteed, as factors such as customs clearance, weather, and carrier delays can occasionally affect arrival times.
International Shipping
We currently ship internationally to most countries. Please note:
- Customers are responsible for any customs fees, import duties, or taxes charged by their country. These are not included in the order total.
- Delivery times may vary for remote areas or during peak seasons (e.g., holidays).
Order Tracking
Once your order ships, you'll receive a tracking number via email so you can monitor your package's journey.
Delays
While we work with reliable carriers to ensure timely delivery, occasional delays can occur due to circumstances beyond our control (customs, weather, carrier issues). We appreciate your patience and will do our best to assist if your order is significantly delayed.
Lost or Missing Packages
If your order hasn't arrived within the estimated delivery window, please contact us at [your support email] so we can investigate and assist you.
Address Accuracy
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer.
Contact Us
If you have any questions about your order or shipping, feel free to reach out to us at [your support email].